How to Get an Office Cleaning Contract: Procurement Guide for Facility Managers
When your building or office portfolio needs professional cleaning services, the process goes far beyond picking a company from Google. You’re managing contracts, compliance, insurance, wages, and the ongoing relationship that keeps your spaces clean and safe. Getting this right means understanding what separates quality providers from those cutting corners on training, safety, or labour standards. Working with office cleaners who understand your facility requirements is critical, but so is the procurement process itself.
After 26 years on both sides of this table—evaluating tenders, writing scopes of work, and delivering services to exacting standards—we’ve learned what actually matters when you’re selecting a cleaning contractor. This guide walks you through the entire procurement journey, from defining your scope to transition planning.

For more insights on changing service providers, see our guide on switching providers.